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Description
AclaraONE™ (One Network for Everyone) serves as a dynamic platform that enhances Aclara’s communication technologies, offering a suite of solutions designed to revolutionize business processes, boost efficiency, cut costs, and heighten customer satisfaction. Engineered to deliver actionable insights and the necessary situational awareness to tackle escalating distribution challenges, AclaraONE empowers gas, water, and electric utilities to operate their distribution networks in a secure, reliable, and efficient manner. Covering everything from billing to network oversight, distribution management, sensors, analytics, and customer interactions, AclaraONE provides the extensive range of tools utilities need to effectively monitor, optimize, and enhance their infrastructure operations all within a singular platform. With the advanced, scalable AclaraONE smart infrastructure solution (SIS) software, network operators can respond more promptly and efficiently, leading to improvements in both technical performance and cost-effectiveness, ultimately fostering a more resilient and adaptive utility ecosystem. As a result, AclaraONE not only meets current demands but also positions utilities for future growth and innovation.
Description
GridX utilizes smart meter interval data to facilitate intricate rate and billing structures, such as time-of-use and real-time pricing models. With its adaptable architecture, the platform allows for the seamless integration of new elements while phasing out obsolete ones, thus enabling the pursuit of fresh business prospects and adherence to regulatory standards. The GridX Enterprise Rate Platform streamlines the implementation process and significantly accelerates the launch of new rates, products, and services. By enhancing the meter-to-cash cycle with top-notch rate, billing, and cost analytics, GridX revolutionizes customer interactions. Our enterprise solution provides customer service representatives and key account managers with immediate access to rate, cost, and savings analyses, ensuring they can accurately inform customers about their potential expenses when opting for clean energy alternatives. Furthermore, we empower utilities to deliver personalized, valuable, and actionable insights regarding energy consumption and cost savings in real time, across various communication platforms, thereby enriching the overall customer experience. This innovative approach not only aids utilities in improving their service offerings but also fosters a deeper connection with their customers by prioritizing their energy efficiency goals.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aclara
Website
aclara.com
Vendor Details
Company Name
GridX
Country
United States
Website
www.gridx.com
Product Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management