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Description
Accurez serves as a private, self-hosted AI knowledge base tailored for business teams seeking immediate and reliable responses derived from their internal documents. Operating on your own infrastructure, it utilizes Docker along with Postgres, Qdrant, and Redis for seamless integration. Users can select their preferred LLM provider, whether by utilizing OpenAI-compatible APIs or deploying a local model through Ollama for those requiring air-gapped solutions.
Each response is accompanied by the original source document, featuring chunk-level excerpts and a confidence rating classified as High, Moderate, or Low. To ensure accuracy, grounding validation is implemented to minimize the risk of unverified information reaching your team.
Notable characteristics include private self-hosted deployment, source citations, confidence ratings, a hybrid semantic search system combining BM25 and vector techniques, scoped AI assistants, analytics for coverage, support for multi-source ingestion from formats such as PDF, Markdown, Google Drive, Notion, and URLs, as well as an embeddable widget and a public help center. Additionally, it supports local AI capabilities via Ollama, audit logging, and customizable platform branding. This solution requires a one-time payment, eliminating the need for subscriptions or per-seat fees, and has been developed by RadicalStart since 2016, reflecting a commitment to evolving business needs.
Description
ChatterMate is an open-source AI support platform built for teams who want automation without handing their conversations to a third party. It reads your existing docs, PDFs and web pages, indexes them automatically, and answers customer questions around the clock with citations back to the source material. Setup is a single line of embed code.
The whole stack is Apache-2.0 licensed and self-hostable, and it runs against local models through Ollama, so support conversations never have to leave your own infrastructure — a practical alternative to Intercom, Zendesk Chat, Tidio and Drift for privacy-conscious teams.
Beyond chat: one shared inbox spanning nine channels with AI and human agents side by side, one-click handoff with full context, a visual no-code workflow builder, AI ticketing, lead capture, an auto-generated help center, and integrations for Slack, Shopify, Jira, webhooks, REST API and MCP tools. A CLI and MCP server cover scripted and agent-driven use. Free tier available.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Brevo
Instagram
Shopify
Slack
Telegram
WhatsApp
WordPress
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$19/agent/month
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Accurez
Founded
2026
Country
United States
Website
www.accurez.ai/
Vendor Details
Company Name
ChatterMate
Founded
2025
Country
United states
Website
chattermate.chat
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration