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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance the productivity and efficiency of any producer of concrete, aggregates, blocks, or related concrete products. Manage your fleet's resources seamlessly with intuitive and precise sales order management, scheduling, and truck tracking capabilities. Instantly access essential dispatch details from any location in the field, ensuring you're always informed. Easily convert new business opportunities by providing quotes, tracking multiple projects, evaluating win/loss outcomes, and managing your sales pipeline effectively. Facilitate custom invoicing and ticket auditing to streamline account management and boost profitability. Ensure you have timely access to crucial information, empowering you to make informed decisions daily. Embrace a wireless, paperless approach to create and share documents using "Cloud" technology, enhancing operational efficiency. Additionally, keep your customers informed about their load locations at all times, fostering trust and transparency in your service. By integrating these tools, you can significantly streamline your operations and elevate your business performance.

Description

Effortlessly manage the entire range of field service business tasks, including customer communications, asset tracking, order processing, invoicing, and reporting with Service Pro, an enterprise application designed to streamline field service management. Given the current challenges of declining profit margins and fierce competition for clients, enhancing the efficiency of your service department in tracking field resources has become increasingly vital. Service Pro boasts robust features such as Dispatching, Contracts, Appointments, and Work Orders, which can significantly elevate your field service performance. With decades of experience in service management software and a client base spanning numerous industries, we have incorporated extensive service functionalities into Service Pro®. We encourage you to explore our software and see how it can benefit your organization. As a cloud-based solution, Service Pro allows for quicker and more straightforward daily management of your service operations, eliminating the complexities associated with traditional on-premises IT systems, thereby enabling your team to focus on delivering exceptional service to your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dragon Metrics
IntelliShift

Integrations

Dragon Metrics
IntelliShift

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Jonel Engineering

Country

United States

Website

www.jonel.com

Vendor Details

Company Name

MSI Data

Founded

1989

Country

United States

Website

www.msidata.com/service-pro-software

Product Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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