Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An application within Accengage serves as a detailed guide for your support and encompasses all the essential information needed to direct notifications effectively. Regardless of whether you're utilizing an iOS or Android platform, it is imperative to first enable the appropriate push service (APNs, C2D, or GCM) to leverage Accengage's functionalities. To initiate the creation of a new application, please reach out to the Project Manager associated with your account to submit your request. Upon approval, the support team will proceed to establish the requested application(s), which you can later modify to incorporate additional details. For iOS applications, you have the option to indicate if you possess a push development certificate or a Sandbox APNs certificate by simply checking the relevant box. In order to collect tokens from your app users, you will need to enter the login credentials provided with your SDK, specifically your Partner ID and Private Key. After you have completed filling out your application details, you can then submit your form to finalize the application creation process. The status indicator will inform you whether the connection to APN, C2DM, or the more recent GCM was established successfully or if any issues occurred. This process ensures that your application is set up correctly to communicate with users effectively.
Description
Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Capsule
Facebook Messenger
Help Scout
HubSpot CRM
HubSpot Customer Platform
Insightly
Kommo
Pipedrive
PrestaShop
Integrations
BigCommerce
Capsule
Facebook Messenger
Help Scout
HubSpot CRM
HubSpot Customer Platform
Insightly
Kommo
Pipedrive
PrestaShop
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Airship
Founded
2011
Country
France
Website
documentation.accengage.com/user-guide/en
Vendor Details
Company Name
JungleWorks
Founded
2017
Country
United States
Website
jungleworks.com/hippo/
Product Features
Push Notifications
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking