Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An application within Accengage serves as a detailed guide for your support and encompasses all the essential information needed to direct notifications effectively. Regardless of whether you're utilizing an iOS or Android platform, it is imperative to first enable the appropriate push service (APNs, C2D, or GCM) to leverage Accengage's functionalities. To initiate the creation of a new application, please reach out to the Project Manager associated with your account to submit your request. Upon approval, the support team will proceed to establish the requested application(s), which you can later modify to incorporate additional details. For iOS applications, you have the option to indicate if you possess a push development certificate or a Sandbox APNs certificate by simply checking the relevant box. In order to collect tokens from your app users, you will need to enter the login credentials provided with your SDK, specifically your Partner ID and Private Key. After you have completed filling out your application details, you can then submit your form to finalize the application creation process. The status indicator will inform you whether the connection to APN, C2DM, or the more recent GCM was established successfully or if any issues occurred. This process ensures that your application is set up correctly to communicate with users effectively.

Description

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Capsule
Facebook Messenger
Help Scout
HubSpot CRM
HubSpot Customer Platform
Insightly
Kommo
Pipedrive
PrestaShop
SITE123
Shift4Shop
Shopify
Weebly
Wix
WordPress
Yelo
Zapier
Zendesk
Zendesk Sell

Integrations

BigCommerce
Capsule
Facebook Messenger
Help Scout
HubSpot CRM
HubSpot Customer Platform
Insightly
Kommo
Pipedrive
PrestaShop
SITE123
Shift4Shop
Shopify
Weebly
Wix
WordPress
Yelo
Zapier
Zendesk
Zendesk Sell

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Airship

Founded

2011

Country

France

Website

documentation.accengage.com/user-guide/en

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com/hippo/

Product Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alerts4Dynamics Reviews

Alerts4Dynamics

Inogic Tech

Alternatives

LLumin Reviews

LLumin

LLumin, Inc.
PushEngage Reviews

PushEngage

Srijan Capital
Heyday AI Reviews

Heyday AI

Hootsuite