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Description
Abivo offers finance teams in the B2B sector an AI-powered collections assistant named Kate, who efficiently manages overdue invoices through phone calls, text messages, and emails, while meticulously documenting each result and forwarding any disputes to your team. Most finance departments are aware of the invoices that are overdue; however, the challenge lies in allocating the necessary time to pursue these payments diligently. Kate diligently processes your aging report daily: she engages with customers who have outstanding invoices via calls, texts, and emails, records conversations, notes commitments to pay, and directs any disputes or billing inaccuracies to a member of your staff.
With Abivo, you benefit from:
- AI-generated outbound voice calls, SMS, and emails that appear to come from your company.
- A comprehensive dashboard that tracks every interaction, including outcomes and escalations.
- Detailed summary reports after each call session, alongside ongoing insights into the reasons behind late payments.
- Integration capabilities with platforms like Xero, QuickBooks, Chargebee, and Flywire, or the convenience of uploading a CSV or aging report.
- Assurance that your team retains control over disputes and sensitive accounts, ensuring a human touch where it matters most.
This innovative solution not only streamlines your collections process but also enhances your team's efficiency and productivity.
Description
Collections Management enables the automation of workflows tailored to individual customers, allowing for the centralization of accounts receivable and contact information. You can effectively target clients based on their balances, aging accounts, and additional criteria, while also emphasizing invoices that have been promised for payment. Moreover, it facilitates the tracking of customer interactions and necessary follow-up actions. Currently, nearly 3,200 clients are utilizing Collections Management, and we frequently encounter similar challenges faced by these customers in the debt collection process. These issues often include clients surpassing their payment deadlines, the time-consuming effort of pursuing overdue debts, and the overall burden of managing collections. By addressing these common obstacles, Collections Management seeks to streamline your collections procedure, enabling you to focus less on administrative tasks and more on enhancing cash flow for your business. In this article, we will outline the primary difficulties reported by customers and demonstrate how Collections Management can effectively address these challenges.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Chargebee
Yes
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Business Central
Yes
Microsoft Dynamics GP
No
NetSuite
Yes
QuickBooks Online
Yes
Sage Intacct
Yes
Xero
Yes
Integrations
Chargebee
No
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Business Central
No
Microsoft Dynamics GP
Yes
NetSuite
No
QuickBooks Online
No
Sage Intacct
No
Xero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Abivo Inc.
Country
Canada
Website
abivo.ai/
Vendor Details
Company Name
Professional Advantage
Founded
1989
Country
United States
Website
www.professionaladvantage.com/products/collections-management
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
No
Check Processing
No
Collections Management
Yes
Online Payment Processing
No
Overpayment Processing
No
Partial Payments
No
Receivables Ledger
No
Recurring Billing
No
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
No
Check Processing
No
Collections Management
Yes
Online Payment Processing
Yes
Overpayment Processing
No
Partial Payments
No
Receivables Ledger
No
Recurring Billing
Yes
Billing and Invoicing
Billing Portal
No
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No