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Description
AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.
Description
Phonism was designed to streamline the intricate landscape of the current VoIP market. With a single, cohesive interface, you can easily set up and provision all of your VoIP devices. Forget the tedious process of manually editing configuration files or navigating through various device Web GUIs. You can configure lines, busy lamp fields (BLF), soft keys, side carts, and more without ever needing to touch a text editor! If you require additional customization, our Custom Config feature provides access to raw configuration options when needed. The Visual Button Manager simplifies device key customization, allowing users to effortlessly adapt their devices using a drag-and-drop tool without requiring a technician or an on-site visit. Additionally, Phonism’s Templates empower administrators to apply common settings through an intuitive interface. These Templates can be easily implemented on individual devices or across an entire network deployment. If you need to switch voice servers, just update the voice server address in your Template, and every device’s configuration will be automatically refreshed, ensuring seamless operations. This innovative approach significantly reduces the time and effort involved in managing VoIP devices.
API Access
Has API
API Access
Has API
Integrations
FreeSWITCH
Skype
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$200 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AbacusGroup
Country
United States
Website
abacusgroup.com/products/
Vendor Details
Company Name
Phonism
Founded
2012
Country
United States
Website
phonism.com/provisioning
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
User Provisioning and Governance
Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service