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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Abacus's CRM software provides a centralized platform for managing all pertinent customer relationship data, ensuring that nothing critical is overlooked. This comprehensive information hub benefits both your staff and customers alike. By facilitating efficient relationship management, the software fosters trust and reliability. The integration with Abacus ERP allows all entered customer and address information to be utilized across other applications without the need for additional interfaces. This seamless functionality streamlines related work processes, significantly reducing input effort and conserving your valuable time. Each authorized individual or department can access the customizable Abacus CRM database, enhancing its usability. The CRM portal further simplifies the retrieval of customer data through features like full-text search, customizable selection lists, and filtering options. Additionally, stringent access and input rights help maintain high data quality, and division-level access protection can be implemented to enhance security. Overall, this system not only optimizes data management but also strengthens the overall efficiency of your operations.

Description

Gathering accurate patient information can be quite challenging when filing a claim to an insurer, especially if you aim for a successful outcome on the first attempt. Our service allows clients to securely request and obtain summary data related to Workers' Compensation Appeals Board (WCAB) cases through electronic transmissions. We maintain a secure user interface that efficiently synchronizes data between the WCAB and end users using a relational database structure. This service is utilized by a variety of stakeholders, including insurers, employers, defense and applicants' attorneys, medical providers, interpreters, and other ancillary service professionals, as well as those outside the realm of Workers' Compensation insurance. With our customized portal, users can easily access essential information such as patient demographics, details about injuries, and parties involved in cases. Inquiries can be made using either the Social Security Number or the WCAB Case Number, simplifying the process of obtaining necessary information. This streamlined access not only enhances efficiency but also minimizes delays in the claims process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CAQ.Net
Google Maps
Microsoft Outlook
PayNuts

Integrations

CAQ.Net
Google Maps
Microsoft Outlook
PayNuts

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Abacus

Country

Switzerland

Website

www.abacus.ch/en/products/administration-sales/crm/overview

Vendor Details

Company Name

EdexCloud

Country

United States

Website

www.edexcloud.com/edex.html

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Electronic Data Capture

Audit Trail
CRF Tracking
Data Entry
Data Verification
Distributed Capture
Document Imaging
Document Indexing
Forms Management
Remote Capture
Study Management

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

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