Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aarogya, a comprehensive Hospital Management Information System, includes functionalities like OPD Management, IPD Management, OT Management, TPA Management, Pathology Lab Management, Inventory Management, Finance and Accounting Management, and Blood Bank Management, among others. The system is designed to operate during standard business hours and provides round-the-clock live support. This dependable software solution caters to the needs of mid-sized to large hospitals, diagnostic labs, and polyclinics, ensuring streamlined operations and improved patient care. It also emphasizes efficiency and adaptability, making it a valuable resource in the healthcare sector.

Description

SurgyCRM is a cloud-based customer relationship management system designed specifically for hospitals to effectively handle patient inquiries and enhance engagement throughout their care journey. This platform integrates various communication channels, including websites, chatbots, call centers, WhatsApp, walk-ins, and referrals, into a unified shared inbox that enables assignment, follow-up, source tracking, and conversion metrics aligned with hospital information system records. Teams are empowered to establish care-journey milestones, automate WhatsApp reminders, oversee doctor and partner referrals, and gather QR-code feedback as tracked tickets. A bilingual chatbot on the website efficiently captures inquiries and generates leads, while features such as role- and branch-based access, audit trails, and dashboards facilitate seamless operations across multiple locations. Additionally, a mobile field app allows for the documentation of referral visits, ensuring all interactions are recorded. SurgyCRM is tailored for hospitals and healthcare groups, seamlessly integrates with existing HIS/HMS platforms via APIs or scheduled data synchronization, and can also initiate data input through spreadsheet imports, making it versatile for different operational needs. This solution is offered as a multi-tenant software-as-a-service platform, allowing for collaborative use among various stakeholders.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

$5000
Free Trial Yes 
Free Version No 

Pricing Details

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dataman Computer Systems

Founded

1990

Country

India

Website

hospital-software.dataman.in/

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-crm

Product Features

Clinical Trial Management

21 CFR Part 11 Compliance No 
Document Management Yes 
Electronic Data Capture Yes 
Enrollment Management Yes 
HIPAA Compliant Yes 
Monitoring Yes 
Patient Database Yes 
Recruiting Management No 
Scheduling Yes 
Study Planning No 

Healthcare CRM

Audience Targeting No 
Campaign Management Yes 
Marketing Automation No 
Medical History Records Yes 
Patient Communications Yes 
Patient Management Yes 
Physician Management Yes 
Predictive Analytics No 

Hospital Management

Accounting Integration Yes 
Appointment Management Yes 
Appointment Scheduling Yes 
Bed Management Yes 
Billing & Invoicing Yes 
Claims Management Yes 
In-Patient Management Yes 
Inventory Management Yes 
Medical Billing Yes 
Out-Patient Management Yes 
Patient Records Management Yes 
Physician Management Yes 
Policy Management Yes 
Revenue Management Yes 

Medical Billing

Claims Processing Yes 
Claims Scrubbing Yes 
Code & Charge Entry Yes 
Compliance Tracking Yes 
Customizable Dashboard Yes 
Dunning Management No 
Invoice History Yes 
Patient Eligibility Checks Yes 
Practice Management Yes 
Quotes/Estimates Yes 
Remittance Advice Yes 

Medical Inventory

Barcode Scanning Yes 
Expiration Date Management Yes 
Purchasing Yes 
Reorder Management Yes 
Supply Management Yes 
Usage Tracking Yes 
Vendor Management Yes 

Medical Lab

Audit Trail Yes 
Data Analysis Auditing Yes 
Data Security Yes 
EMR Interface Yes 
Fax Management Yes 
Lab Instrument Interface Yes 
Multi-Location Printing Yes 
Online Instrumentation No 
Physician Test Panels Yes 
Procedure-Based Billing Yes 
Sample Tracking Yes 

Medical Practice Management

Claims Management Yes 
E-Prescribing Yes 
EMR / EHR Yes 
HIPAA Compliant Yes 
Insurance Eligibility Verification Yes 
Inventory Management Yes 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing Yes 
Patient Portal Yes 
Patient Records Yes 
Patient Registration Yes 
Patient Scheduling Yes 
Physician Scheduling Yes 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop No 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking No 
On Call Scheduling Yes 
Patient Records Yes 
Patient Scheduling Yes 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal Yes 
Staff Scheduling Yes 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Alternatives

Zanda Reviews

Zanda

Zanda Health

Alternatives

SurgyInsights Reviews

SurgyInsights

Surgy Innovation Labs
SurgyFrontdesk Reviews

SurgyFrontdesk

Surgy Innovation Labs
Influx MD Reviews

Influx MD

ifX medical Inc.
SurgyScribe Reviews

SurgyScribe

Surgy Innovation Labs Private Limited