Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AWDA is an innovative cloud-based platform tailored for customer loyalty in various industries, including cafés, restaurants, salons, car washes, laundries, and retail stores. This system allows businesses to generate digital loyalty cards and stamps that customers can easily add to their Apple Wallet or Google Wallet. From a convenient online dashboard, companies can oversee customer visits, stamp accumulation, points, rewards, and promotional campaigns. The platform also delivers valuable insights on loyalty trends, monitors the effectiveness of marketing efforts, and aids in re-engaging customers who may have decreased their activity. Additionally, the AI Daily Morning Briefing feature provides a concise audio summary of recent customer interactions, highlighting key metrics such as visits, stamp usage, and identifying customers at risk of disengagement, along with actionable recommendations. AWDA is particularly beneficial for businesses aiming to boost customer retention and foster engagement without the need for clients to download a dedicated loyalty application. Furthermore, it offers an intuitive web-based interface for setting up loyalty promotions and analyzing customer behavior across all participating sites.
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apple Wallet
Yes
Google Wallet
Yes
Model Context Protocol (MCP)
Yes
Integrations
Apple Wallet
No
Google Wallet
No
Model Context Protocol (MCP)
No
Pricing Details
SAR 33/month
The Lite plan costs SAR 33/month when billed annually. Annual billing includes a 20% discount. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Awda
Country
India
Website
www.awda.ai/
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes