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Description
AWDA is an innovative cloud-based platform tailored for customer loyalty in various industries, including cafés, restaurants, salons, car washes, laundries, and retail stores. This system allows businesses to generate digital loyalty cards and stamps that customers can easily add to their Apple Wallet or Google Wallet. From a convenient online dashboard, companies can oversee customer visits, stamp accumulation, points, rewards, and promotional campaigns. The platform also delivers valuable insights on loyalty trends, monitors the effectiveness of marketing efforts, and aids in re-engaging customers who may have decreased their activity. Additionally, the AI Daily Morning Briefing feature provides a concise audio summary of recent customer interactions, highlighting key metrics such as visits, stamp usage, and identifying customers at risk of disengagement, along with actionable recommendations. AWDA is particularly beneficial for businesses aiming to boost customer retention and foster engagement without the need for clients to download a dedicated loyalty application. Furthermore, it offers an intuitive web-based interface for setting up loyalty promotions and analyzing customer behavior across all participating sites.
Description
Brand loyalty is experiencing significant growth, with an impressive 67% of global consumers considering their favorite brand's loyalty program to be essential, while a mere 7% view it as unimportant. To cultivate enduring relationships and encourage customers to visit more frequently and spend more, it is crucial to implement highly personalized loyalty programs that acknowledge and reward specific customer behaviors.
By defining, managing, and targeting tailored offers both online and in-store, as well as when customers are in proximity to your location, Marigold Loyalty simplifies the process of administering various incentives, including coupons, gift cards, discounts, cashback, sweepstakes, donations, and physical rewards.
Additionally, recognizing members through a customizable tier system allows for the provision of personalized rewards that reflect their status. This approach not only incentivizes members with points for their transactional and engagement activities, such as completing purchase histories, participating in customer surveys, writing product reviews, signing up, and attending events, but also fosters a deeper connection between the brand and its loyal customers. Overall, these strategies enhance customer satisfaction and drive brand engagement.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apple Wallet
Yes
Google Wallet
Yes
Marigold Engage+
No
Marigold Grow
No
Marigold LiveContent by Liveclicker
No
Model Context Protocol (MCP)
Yes
Integrations
Apple Wallet
No
Google Wallet
No
Marigold Engage+
Yes
Marigold Grow
Yes
Marigold LiveContent by Liveclicker
Yes
Model Context Protocol (MCP)
No
Pricing Details
SAR 33/month
The Lite plan costs SAR 33/month when billed annually. Annual billing includes a 20% discount. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Awda
Country
India
Website
www.awda.ai/
Vendor Details
Company Name
Marigold
Founded
2017
Country
United States
Website
meetmarigold.com/solution/marigold-loyalty/
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
