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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AVA, developed by NexAIS, serves as an AI receptionist tailored for small and medium-sized businesses across Canada and the United States. This intelligent assistant is available around the clock, responding to calls with a natural-sounding voice while efficiently gathering essential details like the caller's name, phone number, and specific requests. Furthermore, AVA manages appointment scheduling directly in the business calendar and promptly sends a summary via text to the owner after each interaction. Proficient in multiple languages including English, Farsi, Mandarin, Arabic, and Spanish, AVA engages callers in their preferred language, identifies repeat callers, and prioritizes urgent matters by transferring those calls to a live operator. In addition, she provides confirmation SMS messages to ensure clear communication. Each call is meticulously recorded in NexAIS's integrated CRM, capturing a complete transcript, a summary, and a lead record, with SMS exchanges seamlessly merging into the same timeline. Teams can utilize the CRM to initiate AI-driven outbound calls for lead follow-ups or appointment confirmations. Subscription plans begin at $197 CAD per month, with an enticing offer of a complimentary first week for new clients. NexAIS proudly operates from Richmond Hill, Ontario, striving to enhance business communication efficiency.

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$197/month (CAD)
Free Trial Yes 
Free Version No 

Pricing Details

$95/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NexAIS Inc.

Founded

2025

Country

Canada

Website

nexais.ca

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Product Features

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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