Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AVA, developed by NexAIS, serves as an AI receptionist tailored for small and medium-sized businesses across Canada and the United States. This intelligent assistant is available around the clock, responding to calls with a natural-sounding voice while efficiently gathering essential details like the caller's name, phone number, and specific requests. Furthermore, AVA manages appointment scheduling directly in the business calendar and promptly sends a summary via text to the owner after each interaction. Proficient in multiple languages including English, Farsi, Mandarin, Arabic, and Spanish, AVA engages callers in their preferred language, identifies repeat callers, and prioritizes urgent matters by transferring those calls to a live operator. In addition, she provides confirmation SMS messages to ensure clear communication. Each call is meticulously recorded in NexAIS's integrated CRM, capturing a complete transcript, a summary, and a lead record, with SMS exchanges seamlessly merging into the same timeline. Teams can utilize the CRM to initiate AI-driven outbound calls for lead follow-ups or appointment confirmations. Subscription plans begin at $197 CAD per month, with an enticing offer of a complimentary first week for new clients. NexAIS proudly operates from Richmond Hill, Ontario, striving to enhance business communication efficiency.
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$197/month (CAD)
Free Trial
Yes
Free Version
No
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NexAIS Inc.
Founded
2025
Country
Canada
Website
nexais.ca
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Product Features
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No