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Average Ratings 0 Ratings
Description
ATI Testing provides a variety of simulation tools aimed at improving nursing education through immersive, realistic clinical scenarios presented on screens. The Real Life Clinical Reasoning Scenarios engage students in authentic situations that require them to make essential healthcare decisions, which ultimately influence patient outcomes and enhance their clinical judgment and decision-making abilities. Furthermore, Swift River Simulations offers more than 600 dynamic scenarios across key clinical disciplines, enabling students to build their confidence and competence by encountering a wide range of patient cases. These resources collectively ensure that nursing students are well-prepared for real-world challenges in their future careers.
Description
ServiceSim is a simulated customer with AI that allows your agents to practice any customer scenario in an actual conversation.
ServiceSim allows agents to practice with voice or chat, bridging the gap between classroom and contact center training. ServiceSim prepares your agents to handle any customer service challenge, whether it's handling complex product inquiries, dealing with angry customers, or resolving complex support issues.
Replicate the customer's side of any interaction by using unique and realistic voice or text conversations that simulate the most sophisticated customers. Trainers do not need to constantly watch over agents to effectively deliver feedback, give instructions, and spot problems.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ATI Nursing Education
Founded
1997
Country
United States
Website
www.atitesting.com
Vendor Details
Company Name
Vistio
Founded
2017
Country
United States
Website
www.vistio.io/servicesim/
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant