Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ASC offers innovative solutions that enable users to enhance service quality, safeguard their assets, and respond effectively in emergency situations. Such challenges are routinely faced by businesses and public safety agencies alike. Partnering with ASC allows these organizations to leverage a practical approach that not only captures communication streams but also transforms the overwhelming influx of data into actionable insights that boost productivity while reducing expenses. Recognized globally as a leading software provider in omni-channel recording, quality management, and analytics, ASC caters to a diverse range of businesses with recording necessities, particularly in the realms of contact centers, financial services, and public safety. We specialize in recording, analyzing, and evaluating interactions across various media formats, including fixed-line and mobile calls, chat, video, screen sharing, SMS, and Microsoft Teams Meetings. This comprehensive capability ensures that our clients can maintain high standards of communication and operational efficiency.
Description
Cistera excels at transforming intricate tasks into straightforward processes. The Cistera Suite offers a unified administrative platform for managing all IP telephony applications seamlessly. This single, robust portal is designed to be user-friendly, catering to various user levels across diverse devices and multiple locations. With a global clientele spanning various sectors including education, energy, events, finance, government, and healthcare, Cistera is equipped to partner with any medium to large enterprise aiming to enhance service quality, ensure compliance, and provide both financial and physical safeguards. The call recording and emergency alert functionalities within the Cistera Suite enable organizations to monitor communications more effectively. Our solutions boast extensive integration capabilities, linking LMR systems with UC networks to provide a comprehensive perspective of your organization. Moreover, all interactions can be channeled into live data dashboards, facilitating call analytics that are compatible with a wide range of devices. This versatility allows organizations to maximize their operational efficiency and responsiveness.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Charge-off Loan Tracker
Cisco Jabber
Classter
Cloudya
Creovai
Frazer Auto Dealer Software
InterForm
Microsoft Power BI
Salesforce
Integrations
Azure Marketplace
Charge-off Loan Tracker
Cisco Jabber
Classter
Cloudya
Creovai
Frazer Auto Dealer Software
InterForm
Microsoft Power BI
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ASC Technologies
Founded
1964
Country
Germany
Website
asctechnologies.com/english/
Vendor Details
Company Name
Cistera
Founded
2003
Country
United States
Website
cistera.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording