Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ARMOR® is an innovative platform that utilizes AI to enhance call reputation and deliverability, specifically designed for businesses that depend on outbound calling efforts. This solution enables teams to track the reputation of phone numbers, identify spam labels and display problems, boost answer rates, and address false flags in collaboration with carriers. By merging real-time number assessments, continuous monitoring, carrier-level solutions, advanced analytics, compliance reporting, and AI-driven insights through its Marcus® feature, ARMOR® provides comprehensive support. Teams can evaluate answer rates based on various criteria, including number, carrier, campaign, location, and time of day, allowing them to pinpoint issues that might hinder outbound effectiveness. Moreover, ARMOR® seamlessly integrates with existing dialers and call center software via file transfers and other integrations, empowering sales, operations, compliance, and customer service teams to enhance their outbound performance without the need to overhaul their current technology infrastructure, thus ensuring a smoother transition and improved results. Ultimately, this advanced system not only optimizes calling strategies but also contributes to greater overall communication efficiency for organizations.
Description
Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
No
Cisco CX Cloud
No
Diamond IP
No
Genesys Cloud CX
No
Verizon Cloud
No
Integrations
Amazon Web Services (AWS)
Yes
Cisco CX Cloud
Yes
Diamond IP
Yes
Genesys Cloud CX
Yes
Verizon Cloud
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ARMOR®
Founded
2025
Website
www.armorhq.com
Vendor Details
Company Name
Smartnumbers
Founded
1995
Country
United Kingdom
Website
smartnumbers.com