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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ARMOR® is an innovative platform that utilizes AI to enhance call reputation and deliverability, specifically designed for businesses that depend on outbound calling efforts. This solution enables teams to track the reputation of phone numbers, identify spam labels and display problems, boost answer rates, and address false flags in collaboration with carriers. By merging real-time number assessments, continuous monitoring, carrier-level solutions, advanced analytics, compliance reporting, and AI-driven insights through its Marcus® feature, ARMOR® provides comprehensive support. Teams can evaluate answer rates based on various criteria, including number, carrier, campaign, location, and time of day, allowing them to pinpoint issues that might hinder outbound effectiveness. Moreover, ARMOR® seamlessly integrates with existing dialers and call center software via file transfers and other integrations, empowering sales, operations, compliance, and customer service teams to enhance their outbound performance without the need to overhaul their current technology infrastructure, thus ensuring a smoother transition and improved results. Ultimately, this advanced system not only optimizes calling strategies but also contributes to greater overall communication efficiency for organizations.

Description

Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Cisco CX Cloud No 
Diamond IP No 
Genesys Cloud CX No 
Verizon Cloud No 

Integrations

Amazon Web Services (AWS) Yes 
Cisco CX Cloud Yes 
Diamond IP Yes 
Genesys Cloud CX Yes 
Verizon Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ARMOR®

Founded

2025

Website

www.armorhq.com

Vendor Details

Company Name

Smartnumbers

Founded

1995

Country

United Kingdom

Website

smartnumbers.com

Product Features

Product Features

Alternatives

Alternatives

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