Average Ratings 55 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ARI (Auto Repair Software) is a cloud-based, cross-platform shop management system for auto repair shops, mobile mechanics, independent technicians, dealerships, and specialty shops (motorcycle, truck, heavy-duty, auto body, and marine). It consolidates the full repair workflow, from booking and diagnostics to inspection, invoicing, and payment, into one app that is often 5-10x cheaper than competitors such as Shopmonkey, Mitchell, and AutoLeap. Core capabilities: - Unlimited invoices, estimates & work orders with 7 customizable templates - Digital vehicle inspections with image attachments and AI damage detection - OBD scanner, VIN decoder, and license plate reader for fast vehicle lookup - AI labor guides plus M1/MOTOR labor times and estimates - Client, vehicle, and inventory management with complete service history - Accounting, expense tracking, purchase orders, reporting, and payment tracking - Online appointments, service reminders, and a client portal - Multi-user accounts with role-based permissions Integrations include Stripe, Square, PayPal, 360Payments, Helcim, QuickBooks Online, CarFax, CarMD, PartsTech, Nexpart, and Wisetack financing. ARI runs natively on Web, iOS, Android, and Windows, with cloud sync keeping every device up to date and data secure. Founded in 2020 and serving 4,000+ shops in 50+ countries, ARI is rated 4.7/5 by 2,500+ users. Pricing is transparent: two plans from $39.99/month, a free trial, no setup fees, and no contracts.

Description

Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors. The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email. Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

PartsTech
PayPal
QuickBooks Online
Stripe Billing

Integrations

PartsTech
PayPal
QuickBooks Online
Stripe Billing

Pricing Details

$39.99/month
Free Trial
Free Version

Pricing Details

$150/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ARI (Auto Repair Software)

Founded

2020

Website

ari.app/

Vendor Details

Company Name

Need for Service

Founded

2021

Country

Estonia

Website

needforservice.app/

Product Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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