Average Ratings 55 Ratings
Average Ratings 0 Ratings
Description
ARI (Auto Repair Software) is a cloud-based, cross-platform shop management system for auto repair shops, mobile mechanics, independent technicians, dealerships, and specialty shops (motorcycle, truck, heavy-duty, auto body, and marine). It consolidates the full repair workflow, from booking and diagnostics to inspection, invoicing, and payment, into one app that is often 5-10x cheaper than competitors such as Shopmonkey, Mitchell, and AutoLeap.
Core capabilities:
- Unlimited invoices, estimates & work orders with 7 customizable templates
- Digital vehicle inspections with image attachments and AI damage detection
- OBD scanner, VIN decoder, and license plate reader for fast vehicle lookup
- AI labor guides plus M1/MOTOR labor times and estimates
- Client, vehicle, and inventory management with complete service history
- Accounting, expense tracking, purchase orders, reporting, and payment tracking
- Online appointments, service reminders, and a client portal
- Multi-user accounts with role-based permissions
Integrations include Stripe, Square, PayPal, 360Payments, Helcim, QuickBooks Online, CarFax, CarMD, PartsTech, Nexpart, and Wisetack financing. ARI runs natively on Web, iOS, Android, and Windows, with cloud sync keeping every device up to date and data secure.
Founded in 2020 and serving 4,000+ shops in 50+ countries, ARI is rated 4.7/5 by 2,500+ users. Pricing is transparent: two plans from $39.99/month, a free trial, no setup fees, and no contracts.
Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
PartsTech
PayPal
QuickBooks Online
Stripe Billing
Pricing Details
$39.99/month
Free Trial
Free Version
Pricing Details
$150/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ARI (Auto Repair Software)
Founded
2020
Website
ari.app/
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Product Features
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Alternatives
Alternatives
No Alternatives