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ease
features
design
support

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Description

ARCS® offers your panel members an interactive platform for self-scheduling and responding to studies, simultaneously enhancing the efficiency of your operations. This panel management system aids in identifying and qualifying the ideal participants, organizing their study schedules, and maximizing their engagement. Maintaining a pool of "highly engaged" participants is crucial for the successful completion of any study. With ARCS' user-friendly member portal, you can effortlessly oversee participant management, facilitating scheduling for studies, administering screeners and surveys, and developing participant profiles. Additionally, the platform provides tools to regulate the frequency of communications while giving participants the autonomy to choose their preferred modes of engagement. ARCS also supports you in designing a personalized incentive program that can include gift cards, products, or points, and its automated reward management tools ensure you maintain complete oversight of incentives. By utilizing these capabilities, you can significantly enhance both participant satisfaction and study outcomes.

Description

Facilitate ongoing discovery within your product team through a robust participant management platform tailored for UX research. Effortlessly monitor all participant interactions by utilizing a personalized CRM system. Organize your participants with the use of tags, notes, segments, and filters, ensuring that crucial engagement records are always accessible. Participants can easily select from a range of available times and schedule their sessions through a weekly overview, eliminating the need for unnecessary account creation. Additionally, provide a Combined Calendar that consolidates all studies in one location, enabling stakeholders to participate in ongoing, individual, or multiple studies seamlessly alongside Zoom or other venue information. Offer incentives in over 140 countries and currencies while implementing limits to prevent tax implications for recipients. Manage finances through invoices or credit cards, ensuring that all rewards are securely tracked and accounted for, thereby enhancing the overall efficiency of your research process. By streamlining participant management and engagement, your team can focus on deriving valuable insights from user experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook
Zoom

Integrations

Microsoft Outlook
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Marketing Systems Group

Founded

1987

Country

United States

Website

www.m-s-g.com

Vendor Details

Company Name

Ethnio

Founded

2011

Country

United States

Website

ethn.io

Product Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Features

Alternatives

Alternatives

ARCS Reviews

ARCS

Marketing Systems Group