Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our solutions empower utility companies to effectively Plan, Respond, Restore, and Report for everyday operations as well as emergency situations through a single, integrated system. At ARCOS, our primary goal is to assist our clients in efficiently managing the workforce necessary to deliver safe, dependable, and economical services. Our clientele spans Electric, Gas, Water, and Power Plants throughout the United States and Canada. In the aviation sector, we offer sophisticated scheduling tools that streamline the intricate scheduling tasks; this includes sending out automated notifications via phone calls, texts, or emails to align flight crews with aircraft, ultimately minimizing cancellations. With ARCOS, thousands of alerts can be dispatched simultaneously, ensuring compliance with union agreements while decreasing potential grievances. Furthermore, for manufacturers that need to navigate complex, unionized, or policy-driven regulations for staffing production shifts, ARCOS's scheduling solutions significantly cut down the time required to allocate the right personnel to the assembly line by automating the scheduling and callout processes, thereby guaranteeing that production facilities are adequately staffed at all times. This streamlined approach enhances operational efficiency, leading to improved productivity and reduced downtime.

Description

The onboarding process for Arcos mirrors that of a human but is completed in a significantly shorter timeframe. By analyzing your knowledge base, Arcos effortlessly links with your existing systems and software, ensuring a smooth integration. Additionally, it works with Outlook to address customer inquiries and frequently asked questions by leveraging insights gathered from your knowledge base articles and documentation. This capability allows your team to focus on tackling more intricate challenges. Furthermore, Arcos seamlessly fits into the software and systems you are actively using, facilitating data synchronization and automating tasks across various applications and platforms. As a result, your team's efficiency and productivity are greatly enhanced, empowering them to achieve more in less time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook No 

Integrations

Microsoft Outlook Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ARCOS

Founded

1993

Country

United States

Website

www.arcos-inc.com

Vendor Details

Company Name

Arcanum AI

Founded

2016

Country

New Zealand

Website

www.arcanum.ai/meet-arcos-ai-customer-support-assistant

Product Features

Resource Management

Capacity Management No 
Data Visualization No 
Demand Forecasting No 
Drag & Drop No 
Employee Scheduling No 
Filtered Search No 
Resource Allocation No 
Skills Tracking No 
Utilization Management No 

Alternatives

Kirona Solutions Limited Reviews

Kirona Solutions Limited

Kirona: Field Service Management Software

Alternatives

Visual Planning Reviews

Visual Planning

Stilog Inc.
AnswerWise Reviews

AnswerWise

Oxynus Technologies