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features
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support

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Description

The AMS Ultra Portal serves as an all-encompassing resource designed to enhance the efficiency of medical office staff while also elevating patient satisfaction levels. Empower your patients by providing them with the essential software that allows them to actively manage their healthcare needs. This innovative portal ensures an exceptional communication experience between patients and practices. Patients can effortlessly fill out standard or customized forms, request appointments, refill prescriptions, and access vital documents securely. Additionally, the American Medical Software portal facilitates secure messaging among practice staff, healthcare providers, and patients. By using the AMS Ultra Portal, patients can engage in direct communication with their healthcare providers via a protected network, fostering a sense of trust and accessibility. Furthermore, the platform enhances secure and efficient communication between practice staff and healthcare providers, promoting teamwork and collaboration within the practice. Equip your entire medical team with the right tools to foster the most effective communication experience between patients and practices.

Description

When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message. A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages. What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses. Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Elation Health No 
ModMed No 
athenaOne No 
eMedicalPractice No 

Integrations

AdvancedMD Yes 
Elation Health Yes 
ModMed Yes 
athenaOne Yes 
eMedicalPractice Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

American Medical Software

Founded

1984

Country

United States

Website

www.americanmedical.com

Vendor Details

Company Name

Talkie

Founded

2017

Country

Poland

Website

talkie.ai/

Product Features

Patient Portal

Appointment Confirmations No 
Appointment Scheduling No 
Bill Payment No 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access Yes 
Intake Forms No 
Lab Results No 
Prescription Renewals Yes 
Secure Messaging Yes 
Video Consultations No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

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