Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

It is no longer necessary to search for information about who to contact to report a device problem, a system crash, or request equipment. The Service Desk can be contacted by employees via the self-service portal, Teams or Outlook. You can enjoy the full Service Desk experience from within Microsoft Outlook. You can access your ticket log and browse our knowledge base, or create a new request from a catalog. The requester knows who is handling their request, what status it is at and how long it takes to resolve. They don't have to call the helpdesk in order to inquire about the status of the resolution. Don't waste your time sorting out requests. The system will assign each request to the correct team. The system automatically sorts requests according to their priority. The team has a well-organized work schedule and will not forget anything.

Description

Out’n About! for Outlook serves as a modern alternative to traditional in/out boards, streamlining the management of your team's availability and timesheets effortlessly. This tool is fully compatible with Office 365, eliminating the need for a separate system to monitor employee work hours. By utilizing your familiar Outlook environment, employees can easily log and track their hours. Instantly check your team’s current availability without the hassle of running additional software. You'll appreciate the contemporary design and user-friendly interface of Out’n About! for Outlook. The platform allows you to categorize your workforce under custom department labels while controlling the information displayed on the status board. Additionally, it enables you to generate tailored reports that align with your business requirements. With Out’n About!, you can monitor your employees' locations in real-time from either your mobile device or desktop, thanks to its electronic in/out board feature. The seamless integration with all Outlook and Windows versions ensures an enjoyable user experience that you will find indispensable for your daily operations. Moreover, the solution not only improves efficiency but also enhances communication across your organization, making it an essential tool for modern workplace management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft Outlook
Azure App Service
Azure DevOps
Dynamics 365 Commerce
Jira Service Management
Microsoft Entra ID Protection
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams

Integrations

Microsoft 365
Microsoft Outlook
Azure App Service
Azure DevOps
Dynamics 365 Commerce
Jira Service Management
Microsoft Entra ID Protection
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams

Pricing Details

$40/agent
Free Trial
Free Version

Pricing Details

$349 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ALVAO

Founded

1999

Country

United States

Website

www.alvao.com

Vendor Details

Company Name

Intelligent Concepts

Website

www.intelligentconcepts.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Alternatives

Alternatives

OutlookTime Reviews

OutlookTime

Timewatch
InOutBoard Reviews

InOutBoard

InOutBoard.Com
Virtual In/Out Reviews

Virtual In/Out

Spotty Dog Software