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Description

ALLOS is an enterprise data operations platform that connects Microsoft Excel and Word to live enterprise systems such as SAP, databases, and APIs. It introduces a centralized execution layer where data access, calculations, and transformations are defined once and executed inside the organization’s infrastructure. Excel and Word act only as user interfaces. Business users keep their flexibility, while IT retains control, traceability, and governance. ALLOS supports both read access for reporting and controlled write-back operations such as postings, API calls, and data corrections. The platform also automates document generation and supports AI-assisted queries, where AI translates user intent into governed execution without accessing or storing enterprise data. ALLOS is deployed on-premise, in the cloud, or in hybrid environments and is used in Excel-centric enterprise reporting and operations.

Description

Enhance your customer service efficiency by automating responses to frequent and low-priority inquiries for your agents. By integrating with your internal systems, AlloBot recognizes customers and delivers highly personalized replies tailored to their unique profiles. This conversational AI solution adeptly manages customer interactions across various channels, whether through voice or text. With the rapid advancements in conversational AI technology, ensure your customers are not left waiting for answers. Over half of customer inquiries pertain to straightforward and repetitive questions. Implementing AlloBot allows for the automation of responses—or drafts—to these queries, enabling your agents to concentrate on more complex and valuable cases. Leverage the capabilities of cutting-edge conversational AI, which also includes intelligent routing to the appropriate service based on the nature of the request. By doing so, you not only improve response times but also elevate overall customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
SAP S/4HANA Yes 
SAP S/4HANA Finance Yes 

Integrations

Microsoft Excel No 
Microsoft PowerPoint No 
Microsoft Word No 
SAP S/4HANA No 
SAP S/4HANA Finance No 

Pricing Details

Pricing is quote-based
Pricing is quote-based and depends on deployment scope and usage.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ALLOS Solutions

Founded

2015

Country

Portugal

Website

www.allossolutions.com

Vendor Details

Company Name

AlloBrain

Founded

2020

Country

France

Website

www.allobrain.com/allobot

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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