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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.

Description

Crossroads Software Inc.'s eCitation System has been embraced by more than 130 law enforcement agencies, streamlining the citation process significantly through features like barcode scanning, user-friendly drop-down menus for frequently used options, and intuitive navigation that facilitates quick implementation. The system dramatically minimizes citation errors by providing lists approved by the courts for violation codes, degrees of violations, court dates, and other essential items, ensuring accuracy and compliance. By using barcode scanning for driver's licenses and vehicle registrations, officers can swiftly and accurately gather information on offenders and their vehicles. Additionally, the ability to configure court dark dates lessens the necessity for amendments in citations. Since officers often focus on specific roads or intersections notorious for traffic violations, after issuing the first citation, many of the details for subsequent citations—such as location, conditions, violation codes, courts, and court dates—remain consistent, thereby enhancing efficiency in the citation process. This technological advancement not only saves time but also helps officers maintain better records and accountability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365

Integrations

Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ALEN

Founded

2011

Country

United States

Website

www.alen-usa.com

Vendor Details

Company Name

Crossroads Software

Country

United States

Website

web.crossroadssoftware.com/ecitations

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Alternatives

Alternatives

eCitation Reviews

eCitation

LexisNexis
APSS Enforcer Reviews

APSS Enforcer

Alert Public Safety Solutions (Alert PSS)
digiTICKET Reviews

digiTICKET

Saltus Technologies
EIS/RMS-2 Reviews

EIS/RMS-2

Executive Information Services
Court Reviews

Court

Cardinal Tracking