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ease
features
design
support

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Description

AIQUA serves as an advanced customer engagement solution, allowing you to connect with your audience based on their behavior both within your app and on the web. By utilizing AI technology, it enhances conversion rates across channels that you control in your marketing efforts. The platform facilitates deeper engagement on various devices and through numerous marketing-owned channels. It provides immediate insights into your audience's specific needs as soon as they arrive on your site. Additionally, it can suggest products that your customers are seeking even beyond the confines of your application and website. By re-engaging users through a diverse array of channels and formats, AIQUA ensures that you maintain a strong connection with your audience. It employs AI to proactively gauge the interests of your users based on their external activities. Furthermore, Appier's cross-screen database allows you to track user interactions across different devices, enabling you to choose the optimal channel for audience engagement. You can reach your customers through various means including mobile app push notifications, in-app messaging, browser push notifications, SMS, email, messaging apps, and several other platforms, ensuring comprehensive engagement strategies that resonate with your audience's preferences. This multifaceted approach not only enhances customer satisfaction but also drives brand loyalty over time.

Description

Streamline interactions with customers through automated, tailored conversations that enhance customer lifetime value by reaching out at pivotal points in their journey. By motivating your customers to take action, you can achieve conversion rates that are four times higher than average. Having already invested millions to bring your customers in, the real challenge lies in ensuring they remain engaged and responsive to your communications throughout their entire lifecycle. Each time a message fails to resonate, it represents potential revenue lost from those who may not activate services, upgrade, or renew. It’s crucial to inspire action in the channels your customers trust the most, particularly on mobile. Wiraya expertly determines the right message, timing, and method of communication for each individual, seamlessly integrating voice, text, and mobile messaging. This innovative approach enables businesses to effectively activate and engage their customers during essential moments in their journey while preserving a personal touch. With its scalable and unobtrusive strategies, Wiraya ensures that your customer communications are not only impactful but also foster lasting relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Appier

Founded

2012

Country

Taiwan

Website

www.appier.com/en/products/aiqua

Vendor Details

Company Name

Wiraya

Country

United Kingdom

Website

wiraya.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Retargeting

A/B Testing
Audience Targeting
Behavioral Targeting
Conversion Tracking
Geo Targeting
Mobile Retargeting
Personalization
Recommendation Engine
Social Media Retargeting

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Alternatives

Alternatives

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