Compare AIBA vs. TELUS International Content Moderation in 2025

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Description

AIBA, a cybersecurity firm based in Norway, focuses on utilizing AI technology for content moderation across digital platforms, particularly aimed at shielding children and adolescents from various online dangers such as grooming, bullying, and harmful interactions. Their flagship product, Amanda, is an AI-driven moderation solution that aims to protect younger users in online gaming and social networking settings. By using real-time detection methods, Amanda effectively identifies and addresses harmful content, automating responses while allowing more intricate cases to be reviewed by human moderators. Additionally, it provides valuable insights into user behavior and community dynamics, assisting organizations in creating safer and more appealing online environments. With a strong emphasis on regulatory compliance, Amanda is designed to help organizations meet international safety and transparency laws, including the EU's Digital Services Act, COPPA & KOSA in the United States, the Online Safety Bill in the UK, and Australia's Online Privacy Bill, thus ensuring that the platform adheres to the latest safety standards in digital interactions. This comprehensive approach not only protects young users but also promotes a culture of responsibility and awareness among digital platforms.

Description

TELUS International specializes in crafting and providing advanced digital solutions aimed at improving the customer experience (CX) for innovative global brands. Their extensive array of services facilitates every phase of their clients' digital transformation journeys, allowing them to swiftly adopt cutting-edge digital technologies that lead to enhanced business results. The company's comprehensive offerings encompass digital strategy, innovation, consulting, design, IT lifecycle solutions, data annotation, intelligent automation, and omnichannel CX solutions, which feature content moderation, trust and safety measures, along with various other managed services. Supporting growth at all development stages, TELUS International collaborates with brands in rapidly expanding sectors such as technology and gaming, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. By leveraging their expertise, they help organizations navigate complex digital landscapes and improve overall operational efficiency.