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Description
AI Work transforms how professionals work by delivering AI work models specifically built for targeted business functions. From Orion AI for in-depth equity research to Hermes AI for 24/7 market monitoring, each model is optimized for maximum efficiency and accuracy. Olympus AI runs market simulations for testing strategies, Luca AI automates accounting and reporting, Freddie AI streamlines recruitment, and Yumi AI enhances customer engagement. These ready-to-deploy solutions are supported by the option to create fully customized AI work models for unique industry needs. The platform’s technology drastically reduces turnaround times—reports that once took hours can now be generated in minutes. Operational costs are equally impacted, with savings of over $50,000 annually in certain use cases. With AI Work, organizations achieve consistent and reliable outputs that align precisely with their exact business requirements. Whether you’re in finance, HR, customer service, or analytics, AI Work delivers specialist AI that works as hard as your team.
Description
Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.
API Access
Has API
API Access
Has API
Integrations
NVIDIA Nemotron
Salesforce
Salesforce Agentforce
Pricing Details
10 Credits. Use Credits to access all AI models. 1 Credit= 1 USD / USDC / USDT
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AI Work
Founded
2009
Country
Cayman Islands
Website
www.ai-wk.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/koa/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)