Average Ratings 0 Ratings
Average Ratings 2,944 Ratings
Description
AI-Call Assistant provides a solution for missed calls specifically tailored for garages, equipment rental firms, maintenance services, HVAC companies, removals, and insurance agencies. It enables forwarding of calls from both mobile and landline numbers to ensure that every inquiry is addressed under the business’s name at any time of the day or night. Callers can express their needs in their own words, and the system effectively transcribes these requests, delivering a summarized version to team members on their devices, including phones, tablets, or computers. Staff have the ability to claim and resolve requests, add relevant notes, and track who managed each request along with the timing, which aids in avoiding duplicate callbacks. Additionally, recordings of calls are stored for a duration of 30 days post-request closure, allowing for reference if needed later. A comprehensive reporting dashboard is included, which highlights monthly request trends compared to the previous year and identifies peak days along with staff performance. The service is designed to accommodate unlimited users and includes a dedicated phone line, with pricing structured around the call volume each month, ensuring flexibility for businesses of varying sizes. Overall, AI-Call Assistant streamlines communication and enhances operational efficiency for service-oriented organizations.
Description
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
BCM One
No
Clinch AGI
No
DataParser
No
Dubber
No
Exelare
No
Fivetran
No
Freshservice
No
Google Workspace
No
InformaCast
No
Maximizer CRM
No
Integrations
BCM One
Yes
Clinch AGI
Yes
DataParser
Yes
Dubber
Yes
Exelare
Yes
Fivetran
Yes
Freshservice
Yes
Google Workspace
Yes
InformaCast
Yes
Maximizer CRM
Yes
Pricing Details
€45/month
Plans start at €45/month and include up to 200 calls. Unlimited users and a phone line are included. A €50 activation fee applies. Additional calls are charged at the applicable plan rate.
Free Trial
No
Free Version
No
Pricing Details
$10.50/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CK Digital
Country
Cyprus
Website
smsrem.com/ai-assist/en/
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
zoom.com
Product Features
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
