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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AI-Call Assistant provides a solution for missed calls specifically tailored for garages, equipment rental firms, maintenance services, HVAC companies, removals, and insurance agencies. It enables forwarding of calls from both mobile and landline numbers to ensure that every inquiry is addressed under the business’s name at any time of the day or night. Callers can express their needs in their own words, and the system effectively transcribes these requests, delivering a summarized version to team members on their devices, including phones, tablets, or computers. Staff have the ability to claim and resolve requests, add relevant notes, and track who managed each request along with the timing, which aids in avoiding duplicate callbacks. Additionally, recordings of calls are stored for a duration of 30 days post-request closure, allowing for reference if needed later. A comprehensive reporting dashboard is included, which highlights monthly request trends compared to the previous year and identifies peak days along with staff performance. The service is designed to accommodate unlimited users and includes a dedicated phone line, with pricing structured around the call volume each month, ensuring flexibility for businesses of varying sizes. Overall, AI-Call Assistant streamlines communication and enhances operational efficiency for service-oriented organizations.

Description

Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Apple Maps No 
Google Cloud Search No 
Yelp No 
Yelp Guest Manager No 

Integrations

Apple Maps Yes 
Google Cloud Search Yes 
Yelp Yes 
Yelp Guest Manager Yes 

Pricing Details

€45/month
Plans start at €45/month and include up to 200 calls. Unlimited users and a phone line are included. A €50 activation fee applies. Additional calls are charged at the applicable plan rate.
Free Trial No 
Free Version No 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CK Digital

Country

Cyprus

Website

smsrem.com/ai-assist/en/

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

business.yelp.com/restaurants/products/yelp-host/

Product Features

Alternatives

Alternatives