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Average Ratings 0 Ratings
Description
AI-Call Assistant provides a solution for missed calls specifically tailored for garages, equipment rental firms, maintenance services, HVAC companies, removals, and insurance agencies. It enables forwarding of calls from both mobile and landline numbers to ensure that every inquiry is addressed under the business’s name at any time of the day or night. Callers can express their needs in their own words, and the system effectively transcribes these requests, delivering a summarized version to team members on their devices, including phones, tablets, or computers. Staff have the ability to claim and resolve requests, add relevant notes, and track who managed each request along with the timing, which aids in avoiding duplicate callbacks. Additionally, recordings of calls are stored for a duration of 30 days post-request closure, allowing for reference if needed later. A comprehensive reporting dashboard is included, which highlights monthly request trends compared to the previous year and identifies peak days along with staff performance. The service is designed to accommodate unlimited users and includes a dedicated phone line, with pricing structured around the call volume each month, ensuring flexibility for businesses of varying sizes. Overall, AI-Call Assistant streamlines communication and enhances operational efficiency for service-oriented organizations.
Description
CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€45/month
Plans start at €45/month and include up to 200 calls. Unlimited users and a phone line are included. A €50 activation fee applies. Additional calls are charged at the applicable plan rate.
Free Trial
No
Free Version
No
Pricing Details
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CK Digital
Country
Cyprus
Website
smsrem.com/ai-assist/en/
Vendor Details
Company Name
9511-3148 Quebec inc.
Country
Canada
Website
callminded.com