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Description

ACMA Engage is an advanced Customer Relationship Management (CRM) solution crafted by the Accreditation Council for Medical Affairs (ACMA) to boost the productivity and effectiveness of Medical Affairs teams and Medical Science Liaison (MSL) professionals. This online platform ensures accessibility on various devices, allowing users to efficiently oversee interactions with Key Opinion Leaders (KOLs) and manage medical affairs functions without hassle. Created with contributions from industry specialists and insights from numerous BCMAS-certified experts, ACMA Engage boasts a comprehensive, searchable database that contains valuable information on healthcare opinion leaders connected to disease treatments and the use of pharmaceutical or biopharmaceutical products. Noteworthy features encompass management of in-person meetings with influential thought leaders, supervision of Phase IV clinical trials, a holistic view of compliant interactions, and educational alignment aimed at enhancing patient outcomes. Additionally, the platform's user-friendly interface streamlines workflows, making it an indispensable tool for professionals in the medical field.

Description

Salesforce Agentforce Life Sciences is a comprehensive CRM platform designed to support the entire life sciences value chain. It connects clinical development, medical affairs, commercial operations, and patient services within a unified and compliant ecosystem. Built on Salesforce’s deeply integrated platform, it ensures regulatory requirements are embedded into workflows. AI-driven agents assist with clinical trial recruitment, participant management, and predictive enrollment analytics. Medical affairs teams can automate inquiry responses and manage scientific knowledge exchange more efficiently. Commercial teams gain a unified view of healthcare professionals to deliver personalized, omnichannel engagement. The platform enhances patient services with automated insurance verification and proactive support programs. Real-time dashboards provide actionable insights across stakeholders and operations. Integration with Data 360, MuleSoft, Tableau, Slack, and Health Cloud expands collaboration and analytics capabilities. Agentforce Life Sciences empowers organizations to accelerate innovation, improve compliance, and drive better health outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce Agentforce
Salesforce Agentforce Health

Integrations

Salesforce Agentforce
Salesforce Agentforce Health

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Accreditation Council for Medical Affairs (ACMA)

Country

United States

Website

acmalifesciences.org/acma-ai/acma-engage

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/life-sciences/cloud/

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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Accreditation Council for Medical Affairs (ACMA)