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Description
Regardless of whether it's a legitimate fraud incident or a mistaken identification, the way banks handle customer interactions is vital to their reputation. Equip your fraud investigation team with a comprehensive array of tools to address any challenges and maintain customer satisfaction levels. It is essential that analysts are capable of efficiently assisting customers in order to validate instances of fraud. Streamline the process of case creation by harnessing account and contact information from ACI Fraud Management. Develop effective customer communication through customizable templates that incorporate dynamic data selection for a personalized touch. Utilize a centralized database of case details, allowing for versatile parameters that facilitate data searching and appending. Tailor the fraud analysts' workflows for easier case management, thereby enhancing the overall speed of case resolution across the organization. Implement dynamic data enrichment along with organized data displays and workflows, enabling the creation of guided processes, integrated prompts, and support tools that aid investigators in their research and decision-making. This holistic approach not only boosts the efficiency of fraud investigation but also reinforces customer trust in the banking institution.
Description
Customers of Skip Smasher utilize the service for a variety of applications, including skip tracing, fraud investigation and prevention, service of process, and vehicle repossessions. Exclusively serving businesses, this service is not accessible to the general public, and only specific types of businesses can qualify for its use, such as private investigation agencies, repossession agencies, or registered process servers. Our company was established with the sole intention of supplying data to leading professional people finders and investigators. Rather than serving as a substitute for skilled investigators, our service acts as an essential tool to enhance their effectiveness. Since our inception in 2004, we have garnered significant attention in the people-finding sector, thanks to our cloud-based data model and our distinctive focus on searches aimed solely at locating and identifying individuals, phone numbers, addresses, and more. Our service stands out as the only top-tier people-search data provider that is both owned and operated by a licensed private investigator, ensuring that our clients receive expert-level insights. This unique aspect gives us a competitive edge in the industry, reinforcing our commitment to quality and precision in data provision.
API Access
Has API
API Access
Has API
Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
25¢ per search
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ACI Worldwide
Founded
1975
Country
United States
Website
www.aciworldwide.com/solutions/case-manager
Vendor Details
Company Name
Skip Smasher
Country
United States
Website
www.skipsmasher.com
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles