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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ACF Technologies focuses on improving customer interactions by providing sophisticated solutions for managing appointments, events, and queues. Our primary offering, Q-Flow, enables businesses to effectively oversee and enhance customer journeys across various channels while also simplifying back-office operations. With a legacy of more than two decades in the industry, ACF follows a thorough four-step methodology, which includes deeply understanding business goals, crafting customized solutions, meticulously developing them with Agile-certified professionals, and evaluating outcomes through insightful data analysis. Our services are designed to meet the needs of a wide range of sectors, such as government, healthcare, financial services, retail, telecommunications, education, and DMVs, all with the goal of fostering meaningful connections between customers and organizations for outstanding human interactions. Additionally, ACF provides various features, including online appointment scheduling, virtual queuing, digital signage, and business process management, ensuring businesses remain competitive and responsive to their clients' needs. Through these innovative solutions, ACF is committed to transforming the way organizations engage with their customers.

Description

Queaxis empowers businesses to serve their customers virtually from any location, ensuring a digital connection that enhances accessibility. With various check-in options available, customers can effortlessly connect and interact with service providers to access the services they need. The platform’s integrated signage module, combined with PixlView, opens up exciting avenues for brand promotion. In addition to providing queue information, it can display push advertisements, engaging media content, and informative infotainment material to captivate customers. An advanced web-based agent terminal simplifies the process for service representatives, enabling them to assist customers efficiently. Emote incorporates cutting-edge features such as live chat, call forwarding, and real-time performance indicators, offering several valuable enhancements. Furthermore, it boasts a high degree of dynamism and customization, allowing it to adapt to the specific requirements of your workflow seamlessly. This adaptability ensures that your service delivery remains efficient and responsive to customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveMQ
Acuant
Bing Maps
Cisco CX Cloud
Drupal
Ellucian
Google Maps
Google Meet
IBM WebSphere Application Server
Luxand
Microsoft Outlook
Microsoft Teams
Qualtrics XM Platform
Salesforce
ScriptPro SP Central
Sighthound
Skype
Twilio
Vonage Communications APIs (Nexmo)
Zoom

Integrations

ActiveMQ
Acuant
Bing Maps
Cisco CX Cloud
Drupal
Ellucian
Google Maps
Google Meet
IBM WebSphere Application Server
Luxand
Microsoft Outlook
Microsoft Teams
Qualtrics XM Platform
Salesforce
ScriptPro SP Central
Sighthound
Skype
Twilio
Vonage Communications APIs (Nexmo)
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ACF Technologies

Founded

2003

Country

United States

Website

www.acftechnologies.com

Vendor Details

Company Name

Uninand Technologies

Founded

2015

Country

United Arab Emirates

Website

www.uninand.com/queaxis

Product Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Alternatives

Q-Flow Reviews

Q-Flow

Q-Nomy

Alternatives

FastServ Reviews

FastServ

SEDCO
QueueDr Reviews

QueueDr

Phreesia
Q Waits Business Reviews

Q Waits Business

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