Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ABB Ability™ Symphony® Plus is a cutting-edge distributed control system (DCS) aimed at enhancing plant efficiency and reliability through advanced automation, seamless integration, and optimization across the entire facility. With over 35 years of experience as the go-to total plant automation solution for the power generation and water industries, it is tailored to satisfy the rigorous demands of engineering, procurement, and construction contractors, making it the preferred choice for power generation and water treatment across diverse global markets. Additionally, Symphony Plus maintains backward compatibility with all prior generations of the Symphony series of distributed control systems, including Network 90, INFI 90, INFI 90 OPEN, Symphony Harmony, Contronic, and Symphony Melody. This compatibility ensures that existing systems can be upgraded without losing functionality or requiring significant overhaul, thereby safeguarding previous investments.
Description
SymphonyAI’s IT Service Management solution leverages AI to automate workflows, improve productivity, and provide a seamless user experience. The platform features a unified service portal, empowering users with self-service capabilities while offering 24/7 AI-driven support. It includes tools for quick deployment, service automation, and no-code customization, allowing businesses to tailor IT services according to specific needs. With a focus on enhanced service quality, SymphonyAI helps companies streamline operations, resolve issues faster, and deliver more intuitive service experiences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ABB
Country
Switzerland
Website
new.abb.com/control-systems/symphony-plus
Vendor Details
Company Name
SymphonyAI
Founded
2017
Country
United States
Website
www.symphonyai.com/itsm/it-service-management/
Product Features
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal