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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our team is ready to assist you with your calls at any hour of the day or night, available 24/7 throughout the year, including during holidays, all without any extra fees for those special days. Each call will be responded to in your business's name or with any personalized greeting you prefer. There are various methods for processing calls, including our interactive voicemail system that answers using your unique phrase. Callers can choose the department they wish to reach and can leave messages along with their contact details. This information is promptly sent to your computer or smartphone as a .wav file, ensuring you never miss an important message. Additionally, our service guarantees a seamless communication experience tailored to your needs.

Description

Greeter serves as a cloud-based virtual reception solution and communication platform tailored for small to midsize enterprises and local organizations. This innovative tool empowers businesses to manage incoming calls outside of regular working hours, monitor and document unanswered calls, alert teams about new customer inquiries, and efficiently direct callers to the right departments. The platform boasts an array of customizable greetings, tools for lead management, an integrated mini CRM, and functionalities for gathering surveys and feedback, alongside call-response tracking and options for notifications via WhatsApp and SMS. Companies can leverage Greeter to reconnect with missed calls, assist customer queries, and ensure ongoing communication with clients regardless of business hours. Additionally, the platform offers features like click-to-call recovery, alignment with regional phone numbers, a multitenant IVR system, promotional campaign management, consent collection, and loyalty program integration, making it a comprehensive solution for enhancing customer engagement and satisfaction. With its versatile offerings, Greeter stands out as an essential asset for businesses aiming to improve their customer service experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

$110 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

A&A Communications

Country

United States

Website

www.a-acommunications.com/services/

Vendor Details

Company Name

Elision Technologies Pvt Ltd

Founded

2007

Country

India

Website

www.elisiontec.com/products/greeter/

Product Features

Product Features

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