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Description
8base offers a backend-as-a-service solution that facilitates the creation and management of enterprise-quality web and mobile applications through the use of serverless architecture and GraphQL technology. In addition to this, 8base delivers design and software development support to help clients navigate the entire product development lifecycle while utilizing the 8base Platform. Instead of struggling with disparate data sources, user interface libraries, and various application components, 8base empowers frontend developers, designers, product managers, and citizen developers to collaborate effectively and create robust applications with minimal JavaScript expertise. The platform ensures complete security of APIs with role-based access controls that can be configured down to specific fields and functions. Users can implement custom logic using JavaScript and TypeScript, which can be executed as 8base Serverless Functions. Furthermore, all CRUD operations are automatically generated, granting instant API access to the underlying data. 8base simplifies data modeling to facilitate the creation of complex data schemas, while also taking care of database provisioning, maintenance, scaling, replication, and security, allowing developers to focus on building innovative solutions rather than managing infrastructure. This comprehensive approach streamlines the development process, making it easier for teams to deliver high-quality applications faster.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
$25 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
8base
Founded
2017
Country
United States
Website
www.8base.com
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
App Makers
Collaboration Tools
No
Compatibility Testing
No
Deployment Management
No
Drag & Drop
No
For eCommerce
No
Forms Creation
No
Iteration Management
No
Mobile Apps
No
No-Code
No
Pre-Built Templates
No
Visual Modeling
No
Web Apps
No
Workflow Management
No
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
No
Collaboration Tools
Yes
Compatibility Testing
No
Data Modeling
Yes
Debugging
Yes
Deployment Management
Yes
Graphical User Interface
No
Mobile Development
Yes
No-Code
Yes
Reporting/Analytics
No
Software Development
Yes
Source Control
Yes
Testing Management
No
Version Control
No
Web App Development
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
