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Description
86 Repairs provides restaurants with comprehensive, data-driven insights and around-the-clock support, enabling them to better manage their facilities, lower repair and maintenance costs, and minimize the time their staff spends on equipment issues. We leverage your data to develop a thorough Customer Profile, which includes Digital Equipment Inventories, preferred vendor lists, staff contacts, and spending limits, among other essential details. When equipment failures occur in your kitchen, your team simply needs to call, text, or email, and 86 Repairs takes care of everything else. Our experts handle troubleshooting and warranty checks for every incident, which helps you avoid unnecessary service expenses and saves valuable time. In cases where a technician is needed, our team coordinates all communication and scheduling with either your preferred provider or our network of trusted vendors. Additionally, our Customer Success Managers ensure that work is completed satisfactorily, hold vendors accountable for their performance, and meticulously keep track of all service history for your convenience. This proactive approach not only enhances operational efficiency but also allows restaurant staff to focus on delivering great customer experiences rather than getting bogged down by equipment issues.
Description
Enhance your business efficiency with our straightforward solution designed specifically for micro and small enterprises. Initially developed in 1999 to cater to the increasing demand for repair services, the SHOficina System has undergone continuous improvements over its 21 years, now standing at its sixth generation. This comprehensive tool allows you to manage essential components such as customer relations, inventory, accounts payable and receivable, contracts, equipment/vehicles, suppliers, and purchases—all within a single platform that consolidates vital information for optimal business operations. Our service order control module is robust, enabling effective management of rendered services, third-party services, and replacement parts, while also accommodating various warranty types, including internal, manufacturer, and extended warranties. Every service order—whether approved, completed, or still in progress—is meticulously archived in our system, providing you with a complete historical record linked to each piece of equipment or vehicle, as well as associated customers, thereby enhancing your operational oversight and customer service capabilities.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
86 Repairs
Founded
2018
Country
United States
Website
www.86repairs.com
Vendor Details
Company Name
SHARMAQ
Founded
1980
Country
Brazil
Website
www.sharmaq.com.br/
Product Features
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Preventive Maintenance
Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management
Product Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
