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ease
features
design
support

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Description

For businesses that depend on reliable Wi-Fi for their operations, 7SIGNAL offers a cloud-based Wireless Network Monitoring (WNM) platform that persistently evaluates the wireless network for performance challenges, thereby enhancing network uptime, device connectivity, and overall network return on investment. In contrast to other service providers who inspect the network from the infrastructure viewpoint, 7SIGNAL focuses on the network's edge, assessing the "air" and recording the user experience directly from client devices. The Sapphire Eye is an advanced Wi-Fi sensor that has been developed and patented by 7SIGNAL. These hardware sensors are installed on the premises and are specifically engineered to remotely assess the quality of wireless network services through cloud-based software. Additionally, Mobile Eye is a Software as a Service (SaaS) solution also created and patented by 7SIGNAL. This application is deployed on the end user’s wireless device, allowing organizations to maintain continuous oversight of the wireless network right from the endpoint, ensuring a comprehensive view of network performance and user experiences. Together, these tools provide organizations with critical insights to improve their Wi-Fi services.

Description

TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Teams
Axonius
Cisco Meraki
Microsoft OneDrive
Microsoft Outlook
Microsoft Power BI
Microsoft SharePoint
ServiceNow
Slack
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform

Integrations

Microsoft Teams
Axonius
Cisco Meraki
Microsoft OneDrive
Microsoft Outlook
Microsoft Power BI
Microsoft SharePoint
ServiceNow
Slack
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform

Pricing Details

7SIGNAL is a Software as a Service (SaaS) company and offers subscription based pricing.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

7SIGNAL

Founded

2007

Country

United States

Website

www.7signal.com

Vendor Details

Company Name

panagenda GmbH

Founded

2007

Country

Germany

Website

www.panagenda.com

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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