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Description
Welcome to the age of Big Data, where insights driven by data can revolutionize your enterprise. You are on the verge of unveiling an exceptional solution: an innovative, robust, and adaptable platform equipped with all the essential features for Search, Discovery, and Analytics of your data. We proudly present 3RDi, known as the "Third Eye." This semantic search engine is specifically crafted to empower your business in taking decisive actions, enhancing revenue streams, and minimizing expenses! With its foundation in natural language processing and semantic search capabilities, it is tailored for comprehensive information analysis across multiple dimensions while ensuring effective management of search relevancy. Explore this all-encompassing and scalable platform that addresses every challenge in search and text mining, ranging from the management of unstructured content to extracting profound actionable insights that can propel your business forward. 3RDi transcends the role of a mere search tool; it serves as a holistic suite of solutions encompassing text mining, enterprise search, content integration, governance, analytics, and much more, ensuring you are equipped for success in a data-driven world. By leveraging 3RDi, you can unlock the full potential of your data and drive meaningful growth.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
The Digital Group
Founded
1999
Country
United States
Website
www.3rdisearch.com
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery