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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The 365 CAD system enhances the efficiency of first responders by streamlining the process from the initial call taker’s response plan to the dispatcher’s automated unit selection, ensuring officers are alerted promptly. It boasts the quickest response time from call initiation to officer arrival, thanks to Velocity’s patented technology that reduces delays between those who need assistance and the emergency services. Additionally, Velocity offers a comprehensive 360° view of the situation for call takers, dispatchers, and mobile units, integrating live camera feeds and critical information regarding the incident. This interconnected system can autonomously deploy drones while providing real-time support to officers on the scene. Furthermore, 365 CAD automatically pinpoints the incident’s latitude and longitude, displaying it accurately on the CAD map. Essential details such as caller name, address, city, and phone number are seamlessly integrated into the CAD, significantly reducing data entry requirements. Operators also have the capability to create multi-agency files and update dispatches for multiple agencies simultaneously with just a single click, which enhances coordination and response efforts across different emergency services. This advanced system ultimately contributes to a more effective emergency response framework.

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure Maps Yes 
Cincom CPQ Yes 
Microsoft Azure Yes 
Microsoft Excel Yes 
RapidSOS No 

Integrations

Azure Maps No 
Cincom CPQ No 
Microsoft Azure No 
Microsoft Excel No 
RapidSOS Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

365Labs

Founded

2001

Country

United States

Website

www.365labs.com/law-enforcement/cad/

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Product Features

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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