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Average Ratings 0 Ratings
Description
360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.
Description
RepuClinic™ is a specialized review management tool designed specifically for local service providers. It seamlessly connects with your scheduling or CRM systems to dispatch customized review requests via SMS and email following the completion of each job. To ensure no potential reviews are overlooked, automated follow-up reminders are sent to those who haven't responded, thus maximizing review collection. Every customer is invited to provide feedback, regardless of their level of satisfaction, fully adhering to the review guidelines set by Google.
The platform enables users to track reviews from over 40 different sites, such as Google, Yelp, Facebook, HomeAdvisor, and Angi, all from a single dashboard, complete with real-time notifications for any new feedback. Additionally, AI-generated response templates are created for each review and can either be published automatically or reviewed prior to posting.
RepuClinic™ caters to more than 45 different trade sectors, including HVAC, roofing, plumbing, electrical, landscaping, pest control, cleaning services, med spas, and many others. A risk-free 90-day trial is offered at no cost and does not require a credit card, while the Premium Plan is priced at $197 monthly. This comprehensive approach not only streamlines the review process but also enhances the overall reputation management for local businesses.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial
Yes
Free Version
No
Pricing Details
$197/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
360 Synergy
Founded
2025
Country
United States
Website
360synergy.net
Vendor Details
Company Name
Donskee Technology Solutions
Founded
2012
Country
United States
Website
www.repuclinic.com
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No