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Average Ratings 1 Rating
Description
360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.
Description
Engagement Multiplier is an employee engagement platform. It uncovers hidden insights within a company and provides the framework for effective change.
The Benchmark Assessment is a 10-minute assessment that assesses a company's engagement level and solicits suggestions from employees to improve it. The Benchmark Assessment offers detailed data and visual representations that help users identify problem areas and create realistic action plans.
The anonymous assessments are sealed with Vault Technology to ensure that employees provide honest and meaningful feedback. Users can also use Secure Follow-Up to anonymously respond to feedback received from their teams.
Engagement Multiplier offers an On-Demand survey library for users who are not ready to conduct a full Benchmark Assessment. This allows them to collect feedback on topics such as working from home, diversity and inclusion at work, and company innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Business Profile
No
Pricing Details
$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial
Yes
Free Version
No
Pricing Details
$5.00/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
360 Synergy
Founded
2025
Country
United States
Website
360synergy.net
Vendor Details
Company Name
Engagement Multiplier
Founded
2014
Country
United States, United Kingdom
Website
www.engagementmultiplier.com
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes