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Description

360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.

Description

Engagement Multiplier is an employee engagement platform. It uncovers hidden insights within a company and provides the framework for effective change. The Benchmark Assessment is a 10-minute assessment that assesses a company's engagement level and solicits suggestions from employees to improve it. The Benchmark Assessment offers detailed data and visual representations that help users identify problem areas and create realistic action plans. The anonymous assessments are sealed with Vault Technology to ensure that employees provide honest and meaningful feedback. Users can also use Secure Follow-Up to anonymously respond to feedback received from their teams. Engagement Multiplier offers an On-Demand survey library for users who are not ready to conduct a full Benchmark Assessment. This allows them to collect feedback on topics such as working from home, diversity and inclusion at work, and company innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Business Profile Yes 

Integrations

Google Business Profile No 

Pricing Details

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial Yes 
Free Version No 

Pricing Details

$5.00/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

360 Synergy

Founded

2025

Country

United States

Website

360synergy.net

Vendor Details

Company Name

Engagement Multiplier

Founded

2014

Country

United States, United Kingdom

Website

www.engagementmultiplier.com

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

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