Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXone and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.

Description

KPIWorX™ offers an impactful tool for visualization and analysis tailored for executives, managers, and professionals across various industries. By connecting all devices to KPIWorX, users can effortlessly oversee and manage assets using real-time data. The platform allows for the configuration of self-service dashboards that cater to particular industry requirements, enabling interaction with displays in real-time. Users can visualize critical performance indicators from any system or organization via desktop or mobile clients, facilitating seamless dashboard transfers. We are committed to ensuring that read-only, enterprise-wide KPIs are readily accessible at no extra cost. As a free, web-based mobile thin client, KPIWorX is highly configurable, empowering users with self-service dashboards at their fingertips. The advanced user experience of KPIWorX automatically tailors dashboards with ICONICS' responsive UI and provides an extensive library of preconfigured industry symbols, enhancing usability and efficiency. This innovative approach ensures that all stakeholders can access vital information promptly, leading to better decision-making across the board.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center

Integrations

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

2Ring

Country

United States, Slovakia

Website

www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Vendor Details

Company Name

Iconics

Founded

1986

Country

United States

Website

iconics.com/Products/KPIWorX

Product Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Alternatives

Inova Desktop Presenter Reviews

Inova Desktop Presenter

Inova Solutions

Alternatives

Jaspersoft Reviews

Jaspersoft

Cloud Software Group
iVision Plus Reviews

iVision Plus

NovelVox
TeamsDashboard Reviews

TeamsDashboard

SSIG-IT GmbH
Informer Reviews

Informer

Entrinsik