Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXone and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.
Description
KPIWorX™ offers an impactful tool for visualization and analysis tailored for executives, managers, and professionals across various industries. By connecting all devices to KPIWorX, users can effortlessly oversee and manage assets using real-time data. The platform allows for the configuration of self-service dashboards that cater to particular industry requirements, enabling interaction with displays in real-time. Users can visualize critical performance indicators from any system or organization via desktop or mobile clients, facilitating seamless dashboard transfers. We are committed to ensuring that read-only, enterprise-wide KPIs are readily accessible at no extra cost. As a free, web-based mobile thin client, KPIWorX is highly configurable, empowering users with self-service dashboards at their fingertips. The advanced user experience of KPIWorX automatically tailors dashboards with ICONICS' responsive UI and provides an extensive library of preconfigured industry symbols, enhancing usability and efficiency. This innovative approach ensures that all stakeholders can access vital information promptly, leading to better decision-making across the board.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center
Integrations
Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
2Ring
Country
United States, Slovakia
Website
www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/
Vendor Details
Company Name
Iconics
Founded
1986
Country
United States
Website
iconics.com/Products/KPIWorX
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets