Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXone and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.
Description
EASY INDOOR DIGITAL SIGNAGE. No technical knowledge required! Your screens can be used to ENGAGE, ENTERTAIN, AND EDUCATE customers, clients, employees, and patients. Create upselling opportunities. Customer satisfaction and engagement can be increased. Increase sales and inventory management. Reduce wait times. Promote new products. Drag and drop dashboard.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Connect
Yes
Cisco Unified Contact Center
Yes
Facebook
No
Five9
Yes
Genesys Cloud CX
Yes
Google Calendar
No
ServiceNow
Yes
Webex Contact Center
Yes
X (Twitter)
No
Integrations
Amazon Connect
No
Cisco Unified Contact Center
No
Facebook
Yes
Five9
No
Genesys Cloud CX
No
Google Calendar
Yes
ServiceNow
No
Webex Contact Center
No
X (Twitter)
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$19.99 per month
volume discounts and annual pricing available
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2Ring
Country
United States, Slovakia
Website
www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/
Vendor Details
Company Name
Educate the Wait
Country
United States
Website
educatethewait.com
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
Yes
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
No
Themes
Yes
Visual Analytics
Yes
Widgets
No
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
No
Visual Editor
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Product Features
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
No
Multi-Screen Support
Yes
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
No
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
Yes
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
Yes
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No