Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXone and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.
Description
Cloud Adword is a cloud-based application designed for the delivery of media content, enabling users to create, design, and schedule displays for any digital screen. This versatile tool allows you to connect your devices, choose from default layouts, or design entirely custom layouts to suit your needs. With a simple drag-and-drop interface, you can easily incorporate various media types from the library, including high-definition videos, dynamic slideshows, weather updates, and content from social media platforms like Facebook, Twitter, and Instagram, as well as features such as RSS feeds, virtual queues, website integration, and interactive polls. The application facilitates efficient scheduling and playback of content, allows for proof of play checks, and supports the distribution of content across different devices, locations, times, and durations through subcontractor links. Furthermore, Cloud Adword offers real-time monitoring capabilities, including notifications, alerts, and audit logs, so you can track device connectivity, content playback, and any errors or warnings that may arise. Its comprehensive dashboard provides deep analytical insights into device performance and media usage. In addition to these features, the platform also boasts a user-friendly and high-performance media/content storage system specifically optimized for use with Cloud Adword’s screen management capabilities, ensuring a seamless experience for users managing their screens and players.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Connect
Yes
Cisco Unified Contact Center
Yes
Corezoid
No
Five9
Yes
Genesys Cloud CX
Yes
ServiceNow
Yes
Webex Contact Center
Yes
Integrations
Amazon Connect
No
Cisco Unified Contact Center
No
Corezoid
Yes
Five9
No
Genesys Cloud CX
No
ServiceNow
No
Webex Contact Center
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$16 per user, per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2Ring
Country
United States, Slovakia
Website
www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/
Vendor Details
Company Name
Adroit IT
Founded
2009
Country
Australia
Website
adroitit.com.au
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
Yes
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
No
Themes
Yes
Visual Analytics
Yes
Widgets
No
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
No
Visual Editor
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Product Features
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
No
Remote Display Management
Yes
Visual Editor
Yes