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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

29 Next simplifies the process of accepting international currencies while facilitating local fulfillment. This comprehensive eCommerce platform allows for distinct versions of your content tailored to different languages and payment methods. Each aspect of your product catalog, encompassing ranges, categories, bundles, and variants, can be shipped from various warehouses, bringing your offerings closer to your clientele. Built atop a powerful eCommerce infrastructure, 29 Next incorporates an easy-to-use content management system. With just a few clicks, you can design stunning interactive sales funnels, lead magnets, multi-variant landing pages, or fully functional online stores. By curating the shopping experience with care, you can enhance conversion rates, ensuring they match the quality of your products. In instances where your customers require additional assistance, relying solely on self-service options and webstore help articles may not suffice, highlighting the importance of personalized support. This dual approach to service and technology guarantees a seamless shopping experience for every customer.

Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BlueSnap Yes 
Braintree Yes 
Checkout.com Yes 
Extensiv 3PL Warehouse Manager Yes 
Facebook Yes 
Google No 
Google Ads Yes 
Google Analytics Yes 
Google Optimize Yes 
Google Sheets No 
Klarna Yes 
LETSCMS MLM Yes 
Omnisend Yes 
PayPal Yes 
Revaly Yes 
ShipHero Yes 
Shopify No 
Stripe Yes 
Zapier Yes 
Zendesk No 

Integrations

BlueSnap No 
Braintree No 
Checkout.com No 
Extensiv 3PL Warehouse Manager No 
Facebook No 
Google Yes 
Google Ads No 
Google Analytics No 
Google Optimize No 
Google Sheets Yes 
Klarna No 
LETSCMS MLM No 
Omnisend No 
PayPal No 
Revaly No 
ShipHero No 
Shopify Yes 
Stripe No 
Zapier No 
Zendesk Yes 

Pricing Details

$499 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

29 Next

Country

Singapore

Website

www.29next.com

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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