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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1pm is an innovative live event operations software designed specifically for venues and professional event planners, streamlining the management process. By replacing traditional printed run sheets with a dynamic live Run of Show (ROS) and Banquet Event Order (BEO), everyone involved in the event can access real-time updates. Many event management tools prioritize marketing and ticket sales, but 1pm focuses on the actual event day, ensuring that changes are communicated swiftly without the need for phone calls. At the heart of 1pm is a collaborative timeline that allows users to create the ROS, make inline edits, and easily rearrange elements, while automatic time calculations ensure that any delays, such as a ten-minute shift at 6pm, are accurately reflected throughout the schedule. Live broadcasting of updates guarantees that the kitchen staff, audiovisual team, and duty managers are all on the same page. Additionally, crew members can access a tailored, mobile-friendly view that highlights only their specific tasks through a shareable link without requiring a login. For instance, lighting technicians receive alerts about their cues, while caterers are informed about service timelines. The software also accommodates compliance requests for both crew and suppliers, including tracking credential expirations. Furthermore, it facilitates crew check-ins and check-outs, as well as managing RSVPs and dietary preferences, making it an all-encompassing tool for efficient event management.

Description

ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30 month per user
Free Trial
Free Version

Pricing Details

$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

1pm

Founded

2013

Country

Australia

Website

1pm.app/

Vendor Details

Company Name

ServiceHelpHQ

Founded

2026

Country

United States

Website

servicehelphq.com

Product Features

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Alternatives

Alternatives

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