Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1pm is an innovative live event operations software designed specifically for venues and professional event planners, streamlining the management process. By replacing traditional printed run sheets with a dynamic live Run of Show (ROS) and Banquet Event Order (BEO), everyone involved in the event can access real-time updates. Many event management tools prioritize marketing and ticket sales, but 1pm focuses on the actual event day, ensuring that changes are communicated swiftly without the need for phone calls.
At the heart of 1pm is a collaborative timeline that allows users to create the ROS, make inline edits, and easily rearrange elements, while automatic time calculations ensure that any delays, such as a ten-minute shift at 6pm, are accurately reflected throughout the schedule. Live broadcasting of updates guarantees that the kitchen staff, audiovisual team, and duty managers are all on the same page.
Additionally, crew members can access a tailored, mobile-friendly view that highlights only their specific tasks through a shareable link without requiring a login. For instance, lighting technicians receive alerts about their cues, while caterers are informed about service timelines. The software also accommodates compliance requests for both crew and suppliers, including tracking credential expirations. Furthermore, it facilitates crew check-ins and check-outs, as well as managing RSVPs and dietary preferences, making it an all-encompassing tool for efficient event management.
Description
ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 month per user
Free Trial
Free Version
Pricing Details
$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
$29/month up to 100 visits, then additional per visit
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
1pm
Founded
2013
Country
Australia
Website
1pm.app/
Vendor Details
Company Name
ServiceHelpHQ
Founded
2026
Country
United States
Website
servicehelphq.com
Product Features
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management