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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Store Audit & Compliance is a specialized application designed for programme managers, auditors, and field teams focused on maintaining standards across retail store networks. It allows managers to set up various parameters for audits, including scoring guidelines, schedules, lists of stores, and validation workflows, which can then be assigned to field operatives. Field users, equipped with mobile devices, can fill out structured questionnaires, take photographs as evidence, and even operate offline until they sync their submissions. The application also features checks for planogram and SKU placements, monitors shelf visibility and share-of-shelf metrics, and incorporates exception management alongside a multi-tier supervisor review process. Comprehensive dashboards and reports provide insights into audit coverage, compliance ratings, and the productivity of field operations. This versatile tool is beneficial for retailers and brands within sectors such as FMCG/CPG, beverages, consumer electronics, personal care, pharmaceuticals, food, and automotive aftermarket, facilitating regular in-store audits and executing retail checks effectively. Ultimately, it enhances operational efficiency and accountability in retail environments.

Description

The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms. With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes. Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date. Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

Pricing is flexible based on selected features, user count, and deployment model. Monthly billing is available; annual commitments offer savings. Plans include cloud hosting, mobile apps, setup and onboarding, standard reports, technical support, and workflow configuration.
Free Trial No 
Free Version No 

Pricing Details

€39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co/store-audit-compliance

Vendor Details

Company Name

Außendienstapp

Founded

2026

Country

Germany

Website

www.aussendienstapp.de

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives