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Description
The 1Channel Rewards & Distribution Program functions as a cloud-powered loyalty solution designed for brands that incentivize their distributors, dealers, retailers, and various channel partners. Administrators have the ability to set up specific schemes that include sales goals, volume brackets, campaign multipliers, and different tiers, while also keeping track of the points assigned to partner wallets. Partners can easily monitor their point balances, view pending claims, check their redemption history, and explore available rewards, redeeming their points through options such as UPI, bank transfers, digital vouchers, or items from a catalog. Additionally, the program accommodates minimum thresholds for redemptions, establishes approval workflows, tracks settlements, and facilitates payout reconciliations. Teams are able to implement schemes across different products, regions, and partner categories. The platform provides dashboards that display metrics on participation rates, points issued and redeemed, outstanding requests, tier distributions, and performance by region. Targeting B2B brands in sectors like FMCG, construction materials, automotive, electrical and hardware, and pharmaceuticals, it offers valuable tools tailored for sales, program management, and finance teams, enhancing operational efficiency and partner engagement. This comprehensive approach ensures that all stakeholders are actively involved and rewarded for their contributions.
Description
The Capillary Loyalty+ platform enables brands to effectively maintain a strong relationship with their most valuable customers by offering them personalized rewards that are highly contextual. This versatile omnichannel platform accommodates both transactional and behavioral interactions across various channels, enhancing the potential for repeat sales through an individualized loyalty program software. By promoting brand loyalty, it ensures that current customers return by intelligently incentivizing them for their preferred behaviors through a comprehensive loyalty program. Capillary Loyalty Software provides brands with the tools to cultivate their top customers by delivering tailored rewards that meet individual needs. With its capability to support activities across multiple touchpoints such as in-store, eCommerce, mobile websites, and apps, it also features custom reporting and visual dashboards. These tools allow for the analysis of customer base health, identification of at-risk customers, and a consolidated view of purchasing trends, ultimately fostering deeper insights into consumer behavior. Additionally, the platform's advanced analytics empower brands to refine their strategies and enhance customer engagement further.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Monthly and annual plans are available; pricing varies by selected modules, partner volume, and program configuration.
Free Trial
No
Free Version
No
Pricing Details
$25,000 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
1Channel
Founded
2014
Country
India
Website
www.1channel.co/rewards-program-software
Vendor Details
Company Name
Capillary Technologies
Founded
2008
Country
Singapore
Website
www.capillarytech.com/products/loyalty-plus/
Product Features
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
