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features
design
support

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Description

The 1Channel Retailer Loyalty Program serves as a cloud-based platform designed for B2B loyalty and channel incentives, targeting brands that distribute their products through retailers, dealers, and distributors. This platform allows teams to tailor programs based on various criteria such as sales objectives, product priorities, and specific campaigns, enabling them to calculate rewards and incentives once performance is verified. Retailers and distributors benefit from the ability to monitor their points, tiers, and rewards conveniently via mobile applications, with options for redeeming rewards through different methods like bank transfers, UPI, vouchers, or a comprehensive rewards catalogue. Additionally, administrators have the tools to oversee aspects such as scheme engagement, sales contributions, and the status of points issued and redeemed through intuitive dashboards. The platform's flexible workflows, role-specific approvals, and seamless integration with business systems facilitate efficient indirect-channel incentive management for brands across sectors including consumer goods, automotive, electrical, building materials, and pharmaceuticals, ensuring a smooth operational flow. Overall, the 1Channel Retailer Loyalty Program enhances engagement and efficiency in the relationship between brands and their retail partners.

Description

With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cashfree Payments Yes 
Shopify No 
WhatsApp Yes 
WooCommerce No 

Integrations

Cashfree Payments No 
Shopify Yes 
WhatsApp No 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co

Vendor Details

Company Name

Ekoma

Country

United States

Website

ekoma.io

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security No 
Email Marketing No 
Inventory Management Yes 
Kitting No 
Loyalty Program Yes 
Mobile Access No 
Multi-Store Management No 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates No 

Alternatives

My Incentives Reviews

My Incentives

GRG India

Alternatives