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features
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support

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Description

The 1Channel QR Code & Invoice-Based Loyalty Program is an innovative cloud platform designed for brands aiming to incentivize retailers, distributors, dealers, and various channel partners. By scanning product QR codes or submitting invoice images, partners can validate their purchases. The system incorporates features such as duplicate detection, optional OCR extraction, distributor cross-verification, and customizable approval workflows to ensure claims are accurately verified before points are awarded. Brands have the flexibility to set rewards based on SKU, sales volume, tiers of performance, or campaign multipliers, while also tracking scans, claims, points accumulated, redemptions, and regional performance through a comprehensive web dashboard. Members can easily manage their points and redeem rewards via a mobile app, utilizing options like UPI or bank transfers, vouchers, or a rewards catalog. This platform effectively supports loyalty initiatives across various sectors, including FMCG, building materials, electrical and hardware, automotive and lubricants, as well as pharmaceutical and healthcare industries. Additionally, the user-friendly interface and robust tracking capabilities make it an attractive choice for brands looking to enhance customer engagement and loyalty.

Description

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bazaarvoice No 
Bronto Marketing Platform No 
Cashfree Payments Yes 
Facebook No 
Instagram No 
Oracle Audience Segmentation No 
Oracle Cloud CX No 
Oracle Digital Assistant No 
Oracle Marketing No 
Salesforce No 
WhatsApp Yes 
X (Twitter) No 
dotdigital Engagement Cloud No 

Integrations

Bazaarvoice Yes 
Bronto Marketing Platform Yes 
Cashfree Payments No 
Facebook Yes 
Instagram Yes 
Oracle Audience Segmentation Yes 
Oracle Cloud CX Yes 
Oracle Digital Assistant Yes 
Oracle Marketing Yes 
Salesforce Yes 
WhatsApp No 
X (Twitter) Yes 
dotdigital Engagement Cloud Yes 

Pricing Details

Monthly and annual plans are priced according to selected features, program complexity, and partner or member count.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Channelplay SaaS

Founded

2014

Country

India

Website

www.1channel.co/qr-code-loyalty-program

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/marketing/customer-loyalty/

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives