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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel Field Activity Management Software is a cloud-based solution designed to streamline the organization and documentation of tasks carried out by field sales, merchandising, and audit teams in retail environments. Administrators can create questionnaires featuring seven different types of questions, categorize them, and assign specific activities to designated roles, stores, and time frames. Field personnel can fill out forms using Android or iOS applications, with the capability to work offline, while also integrating photo and GPS data. Managers have the ability to review, modify, and approve these submissions. Additionally, the software facilitates market-visit planning and conducts people-hygiene audits that encompass checks on photos, lanyards, uniforms, dress, and grooming standards, along with providing insights on visit productivity, activity outcomes, and photographs from field visits. There is also an AI Assistant available to respond to retail-execution queries, such as confirming if a point-of-sale marketing item is present in a store. A web portal is included for managing questionnaire setups, overseeing activity submissions, and generating reports. Collectively, these features enhance structured store evaluations and the collection of field data among dispersed teams, ultimately improving overall operational efficiency. This comprehensive approach ensures that all aspects of field activity management are effectively addressed.

Description

The Retail Merchandising Mobile Application facilitates collaboration between brand representatives and retail teams for executing in-store marketing initiatives. Through a centralized portal, managers are able to set up various campaigns, create store lists, and establish point-of-sale materials (POSM), as well as provide execution guidance and set audit criteria; these tasks subsequently become accessible via the mobile application. Field personnel are directed to adhere to specific workflows at the store level, where they can document and submit photographic evidence as validation of product placement, along with logging any anomalies such as store closures or renovations. The submitted tasks are subject to multiple levels of review—L1, L2, and L3—with mechanisms in place for tracking discrepancies and assessing compliance. Comprehensive dashboards provide insights into campaign reach, execution progress, individual outlet performance, and overall visibility metrics. The platform is designed to accommodate offline operations in the field and allows for customizable campaign and audit workflows. Targeted primarily at fast-moving consumer goods (FMCG) and consumer packaged goods (CPG) brands, as well as sectors like beverages, consumer electronics, personal care, automotive, and retail chains, it enhances merchandising effectiveness throughout various store locations while fostering a systematic approach to in-store execution.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Trial No 
Free Version No 

Pricing Details

Pricing varies by campaign scale, outlet count, user base, and feature requirements. Monthly and annual plans are available. Each plan includes mobile app access, campaign management, audit workflows, dashboards, and support.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/sfa/field-activity-management-software

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/retail-merchandising-mobile-app

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No