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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1Channel Field Activity Management Software is a cloud-based solution designed to streamline the organization and documentation of tasks carried out by field sales, merchandising, and audit teams in retail environments. Administrators can create questionnaires featuring seven different types of questions, categorize them, and assign specific activities to designated roles, stores, and time frames. Field personnel can fill out forms using Android or iOS applications, with the capability to work offline, while also integrating photo and GPS data. Managers have the ability to review, modify, and approve these submissions. Additionally, the software facilitates market-visit planning and conducts people-hygiene audits that encompass checks on photos, lanyards, uniforms, dress, and grooming standards, along with providing insights on visit productivity, activity outcomes, and photographs from field visits. There is also an AI Assistant available to respond to retail-execution queries, such as confirming if a point-of-sale marketing item is present in a store. A web portal is included for managing questionnaire setups, overseeing activity submissions, and generating reports. Collectively, these features enhance structured store evaluations and the collection of field data among dispersed teams, ultimately improving overall operational efficiency. This comprehensive approach ensures that all aspects of field activity management are effectively addressed.

Description

Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online No 
Xero No 

Integrations

QuickBooks Online Yes 
Xero Yes 

Pricing Details

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Trial No 
Free Version No 

Pricing Details

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/sfa/field-activity-management-software

Vendor Details

Company Name

Dougal

Founded

2017

Country

Australia

Website

dougal.app

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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